FAQs

Yes. All twelve84 lenses have an AR coating. The Inspire package uses a top-level AR coating that is multi-phobic. It is very easy to clean. The Discover Single Vision uses a very good pre-coated AR stock lens, while the Discover Progressive is a digital lens that has a very good AR coating application

Yes. Rev360 pays for all shipping expenses. If a return request needs to be processed, Rev360 will send a pre-paid shipping label to cover the cost of the return

Frames are covered by a 2-year unlimited warranty. Lenses are covered by a 2-year warranty. Rev360 accommodates all re-make requests at no charge

$149/month will be added to your monthly RevolutionEHR subscription fee. This fee covers the full delivery of the twelve84 eyewear service. On the 20th of the month, there will be an automatic withdrawal of payment in full for the product that was sold in the previous month

The product kit includes 80 curated pieces from our 120 piece collection. Also included is a POP plaque, a catalog book and an eyeglass case and box to use to display the brand to your patients.

Once you acknowledge receipt of your kit, the full catalog of 120 frames and package offerings will auto-populate within RevolutionEHR. You will be ready to order in a matter of minutes!

Rev360 has customized every frame offered in the twelve84 collection. The line was fully designed in the USA with top-line materials from around the world. For example, many of the frames use spring hinges from Comotec in France. The beta titanium material is imported from Japan and we use Italian Mazzucchelli acetate for multiple pieces.

No. You can merchandise the product however you see fit.

twelve84 lenses are Rev360 approved and made by a 5-star certified independent lab. The lenses have been tested by COLTS independent testing laboratory to ensure their excellence in quality that meet or exceed ANSI standards.

Customer Support at Rev360 is your point of contact for any issues. We handle all inquiries, questions and issues with twelve84. Rev360 ensures there is no hassle with contacting the lab or working through any issues since we manage all of that on your behalf

No. twelve84 is priced to be extremely affordable for cash-paying patients and to provide an option for patients to use their VCP benefits on contact lenses who desire an affordable pair of glasses. The average profit for the practice meets or exceeds the average profit from VCP transactions.

No, the frames are only sold together with lenses as a package.

No. The patient prices are fixed and cannot be changed. However, you can apply a discount on any order. Rev360 has made it easy for your practice to capture your patients with attractive pricing and a simple model for you to compete.

All twelve84 packages ordered for staff will be given a 50% discount off the cost of good.

There is no penalty for canceling the service and there is no contract. You can cancel at any time by going into RevolutionEHR to unsubscribe.

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